35 thoughts on “Lecture 10 – Culture (Brian Chesky, Alfred Lin)

  1. Fourth. This video contains some excellent advice, but enough already with the "every one thought it was a crazy idea . . . no one would ever stay in some one's home" mythmaking. I've heard this myth repeated from two prominent presenters during these lectures, and I have to call BS. Couchsurfing was founded as a nonprofit in 2003 and was a recognized phenomenon worldwide when Airbnb got started. Couchsurfing's early success was an existence proof of the market demand for this marketplace play. It took some exceptional, driven people to see that opportunity and turn it into a billion dollar company, and they deserve tremendous credit for it, but let's not continue with this "it was a crazy idea that nobody but us saw" myth.

  2. "Figure out the perfect experience for one person (without worrying about how it would scale)"
    Figure out how to make it scale AFTER

  3. I'll share this video with my colleagues but that "unlisted" thing bugs me.
    Why did you guys make it unlisted?

    Edit: I think I understand it. The other courses are listed but not this. This is because there are some oaths in it.

  4. Statement below hit me like a brick.
    "CEO has 3 jobs: Communicating vision, creating strategy and hiring Best folks to execute that strategy."
    If you are struggling with your #startup  then one of the above 3 needs to be improved.

    What else did you find interesting in this video?

  5. Wow, completely mind blown! I wish the lecture had been longer! Brain is obviously a very intelligent person and could talk a lot more than just the "culture". 

  6. Outstanding lecture. Brian is a dynamic speaker who is a true advocate of the company he's founded. I agree with Paul Graham's advice that you want "100 people love you versus 1000 people sort of care about you and your product/service". You can think about scaling after you have a core group of passionate fans on board. #startup #airbnb #culture  

  7. I agree, culture is for long term companies.. Culture is one of the main supports of a startup. Crisis may come in early days and culture will always be there to support you. I believe it is a must have investment, and you´ll just know once you achieve to build one.

  8. Why do you assume the best companies to work for are the companies with a stronger "culture"? Employees probably rate the best companies to work for based on how much they pay and how well they treat employees (performance bonuses, stock options, health plans, paid formative courses and summits, paid vacations and other perks, such as flexible hours, a great campus where you can live for free or even the choice to telecommute for a couple of days a week and work from home). Maybe that's company culture, but not the kind of culture you are defining. I don't see a mission there or trying to exclude anybody from working there because they don't think like everybody else, but instead favor the diversity of culture and thought amongst employees as long as they also favor it and make an effort to work which each other to make as much money for the company as possible and keep their awesome jobs.

  9. Amazing..Airbnb is quite the story. When I attended the Startup School 2016 in the valley, I was determined to stay in Airbnb shared room and ride Uber shared. It was the most amazing experience I've ever had; the people I met as house mates were world-class, smart, enthusiastic travelers, and I would not give up that experience for anything – even a 5 Star hotel. Frugality as a driver of creativity is amazing; it is the mother of invention!

  10. Does anyone else, feel exhausted listening to Brian Chesky. He has the energy needed to be a great founder and has all the treats you would expect. I enjoyed listening to how they did things, but realised that i was worn out after it. I think i know why now, take this quote from the video. think this is linked to making a service perfect for a person, but he does set up up with two posssible in roads… " and I will give you one example of this before i stop talking about this, right now on Air B and B you can, if you put your home on Air B & B you can click a button, and a profess, kind of works like Uber, and we did it before Uber, professional photographer, comes to your house and they will photograph your homes for free, we have 5000 photographers around the world and we photograph 100,000 of homes so it probably one of the largest one demand photography networks if there was such a thing, it probably the only one, but erm in the world. and that started with joe and I, we were living with, not living with staying with this one host in new york city." All in 31 seconds! so fast and the core theme is dropped and the picked back up multiple times. That's why i think i was exhausted after listening intently.

  11. Jungle conclusions…. https://chrome.google.com/webstore/detail/threelly-ai-for-youtube/dfohlnjmjiipcppekkbhbabjbnikkibo

  12. In Professor Lin’s opinion, culture can be defined as–member of the team in pursuit of a company’s–. It’s all about how you fill in the blanks. Assumptions, beliefs, and values fill in the first blank, and an action fills in the second blank. I really liked his approach towards this.
    “Your beliefs become your thoughts. Your thoughts become your words. Your words become your actions. Your actions become the habits. Your habits become your values. And your values become your destiny” said Gandhi. This provides you with “stability to fall back on” because “it becomes a way to align people on values that matter to the company,” explains Lin.

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