Alzheimer’s Society Training and Consultancy

Alzheimer’s Society Training and Consultancy


Sarah Deakin: We know that dementia is a growing
issue in society, more and more people are living longer and so more people are developing
dementia and so we are seeing more people being admitted to hospital who have dementia,
so it is really important that staff have an understanding because it is a really complex
disease and you know people struggle when they are in hospital because they have difficulties
with the environment, communicating their needs and so it is so key that staff have
an understanding. We wanted the Alzheimer’s Society to specifically look at the challenges
and complexity of care when people are in hospital. Polly: The Alzheimer’s Society Training
and consultancy provides training throughout the country to organisations that deliver
care to people with dementia. Sarah Deakin: The feedback and evaluations
we have had have been fantastic, and you know it’s not uncommon for staff to write, ‘Everyone
should have this training.’ Participant: It’s really important for anybody
who works with patient group to come and do this course because it is really invaluable. Polly: People will say that they feel like
they have been given skills they feel like they’ve a bag of tools that liberates them.
That they can now see the association between what they have learnt with the people that
they are seeing on a day to day basis at work and a lot of people will often say as well
that it’s not just about work, it’s about people they know in their home life. Sarah Deakin: think the training really empowers
people to understand that everybody is an individual. We are not diseases, we are not
dementia patients, we’re not asthmatic patients, we’re not epileptic patients. We are people
who have illnesses and we need to treat people as individuals.
We have had a fantastic experience. The trainers have been excellent. We’ve got a good working
relationship. They are tailor made packages actually. So if a trust came along and said
this is a particular area that we are struggling with we would like you to look at this with
us. They will meet your need as individuals and I think that is what is particularly good
about the training. Participant at the training: A lot of the
courses that you go on are quite boring listening but this is quite interesting and interactive
and the communication is really good between the leader and the group as well and having
different activities built into it is really good. Polly: Our training is new and dynamic and
its design is based on what people want and what they have told us they need. Mel Kershaw: I want people here who have dementia
who stay here in this home to feel safe, to feel cared for, to feel at home, to feel secure.
The training that I attended I was able to then come back into the home and have meetings
with the staff and channel down what I have learnt and just by doing that it changed the
staff’s perspective and then they were able to reflect on their approach and their style.
The carers take a person centred approach, in my opinion makes their life a lot easier. Julie Bell: Of all the courses that I have
ever attended it’s the one that has really enthused me to go out, and the action plans
that you do every session is really practical. You go away with real things that you can
do with your staff and your team. You look at your own practice and where the company
is at and where we want to be. Mel Kershaw: It really made me think about
individuals and their preferences and how the environment can affect them. Natalie Wilson: The feedback we have had following
the training has been phenomenal really we have had such positive response and it’s
really made a difference to people’s practice. Julie Bell: The staff feel more confident,
they go away from the course wanting to put their skills into practice and then they feedback
to me that, ‘Julie, it’s working’ which is always a good thing. Mel Kershaw: There are lots of environmental
changes in the home and also the attitude of staff is different. The training has definitely
had a positive impact on the care that we deliver. Julie Bell: You go around our care homes now
and the residents are helping to set tables. You know, they’re helping. Here, they bring
out the laundry to be folded up by residents, pairing socks up. People have roles in the
care home as well. They have a lady who gives out the tea and takes biscuits around. We
try to gear it to their life history as well so that the residents feel that they are running
the home with us, not that they are in a home.

Author: Kennedi Daugherty

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